Question: Is FedEx holding my package?

A secure FedEx location will hold your package for up to 7 days.

How do I know if FedEx is holding my package?

specific information about your missed shipment and your available delivery options. By texting “follow” and your door tag number to 48773 (ex: follow DT999999999999). If you need more help, call 1.800.GoFedEx 1.800.463.3339 and say “track my package,” then follow the prompts.

Why is FedEx holding my package at facility?

The Hold at Location service is exactly what you think it is. Your package will be delivered to a FedEx location or participating retailer where it will be held until you can pick it up at your convenience.

What happens if I didnt get my FedEx package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

What does FedEx do about stolen packages?

FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

What do I do if my FedEx package is stolen?

Contacting FedEx for your stolen package FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

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